Shipping – If the incorrect address is entered during checkout please email us promptly so we can make changes to the address. If we are NOT notified with the address change before item is shipped, the buyer will have to wait for the item to be returned and is responsible for new shipping charges. – We ship items Monday through Friday, we do not ship on weekends, holidays or any US Postal holiday. If you place your order Friday afternoon it will be shipped Monday. – We ship most orders within 24 hours from receiving approved payment. Items will be sent via US Postal, UPS, or FedEx. Expedited shipping is available (please see listings). If you have a question on the manner of shipping for your item please email us. – Free Shipping Items are for the Continental USA Only – We ship all orders using US Postal, UPS, or FedEx. Tracking numbers will be emailed upon processing and posted on your Ebay purchases page. __________________________________________________________________________________________________________________________________________________________________________________________________________ International Customers Please Read: – Import duties, taxes and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs may be prior to bidding or buying. We assume no responsibility for lost or stolen packages that are shipped via First Class or USPS Priority Mail Flat Rate Envelope. – First Class International on average takes 2-5 weeks (can be longer depending on your Country and Customs) – Priority Mail International Flat Rate takes on average 2-5 weeks – Priority Mail International takes on average 6-14 business days Payments – Immediate payment is required upon selecting « Buy It Now ». We only accept payment via PayPal. PayPal allows you to pay using a major credit card or direct transfer from your bank accounts. Please note: Items paid for by e-check via Paypal need to clear before shipment, so please expect delays if this is your form of payment. Sales Tax – In accordance with individual state regulations, sales tax is automatically applied to your order if your shipping address is in Illinois. Please note that tax calculations are based on state and county locations of the shipping address on your order. Return Policy – We truly strive for total customer satisfaction. We want you to be completely happy with your purchases. Please be sure your custom selections are exactly as you want them to be. Corrections to custom orders are sometimes impossible to do. Refunds are NOT available on customized pieces, although we will make efforts to assure your satisfaction. – On all Non-Customized items if within 30 days after receipt of your purchase you’re not completely satisfied, simply return it for a full refund (less actual delivery charges on free shippings as well). However all products should be returned in the original state they were received. Products which have been modified or abused will not be accepted for refunds. Buyer responsible for return shipping costs – All defective items are replaced at our expense. Please contact us so we can resolve your problem. You may be asked to show some picture proof and return the item. Terms – All features, content, and products and services available on or through the webstore are subject to change at any time without notice. We take reasonable efforts to ensure that information on this webstore is complete, accurate and current. Despite such efforts, however, the information on this webstore may be inaccurate, incomplete or out of date. Size charts, measures, product descriptions, recommendations, commentary regarding products and similar descriptions are provided for convenience purposes only and may be approximations. Feedback – Positive feedback is greatly appreciated and we will do the same in return. If you are not satisfied for any reason, please give us the opportunity to make you happy before leaving NEGATIVE or NEUTRAL feedback. Contact us through eBay messaging and we will get back to you to do our best to resolve your concern! Contact Us – The best way to contact us is eBay messaging. We usually answer customer questions within 24 hours, but during holiday seasons or high volume sale days it may take longer.Please visit our About Us page to find out more information. We appreciate your business our valued customers!